Dragon Metal Manufacturing does not usually get involved in shipping and most of our customers already have their own freight forwarding solution. Having said that, we can certainly recommend a verified freight forwarder that our other customers are happy with. Also, our factory logistics team always works closely with your freight forwarding agent to ensure parts are collected and sent off as quickly as possible. We also provide all shipping documents and certificate of origin quickly so that you can get your parts into Australia duty free.
Our whole business model is based around being a production company and we add more value the more processes and the higher volumes we can achieve. If your designs are not quite ready for market, it might be better to get a prototype made locally just to make sure everything works correctly. Then, we can help with a first small production run and, in this stage, we will make a first sample. For the approval process we generally invite our customers over to the factory to meet everyone involved in the project and sign off on the sample before moving to production. Alternatively, if coming to visit the factory is not possible we can ship the sample out for approval.
Many customers specify a RAL or Pantone colour, however for a more accurate colour match, we recommend sending over a colour sample to the factory. This allows us to make sure that the colour is exactly what you ask for regardless of the possible sanding process and primer used.
For materials, we generally use the equivalent version found on the local market and these are commonly accepted. If a special particular material is requested we have experience importing the material from Australia or other South East Asian countries. For welding and other manufacturing processes we can work with SGS who do third party qualification to ensure manufactured goods comply to the standards you require. If you have any particular requirements feel free to reach out to your Dragon Metal representative who will be able to guide you through the process.
Contact us using the form on the right or our details below. If you have a specification you would like to upload, feel free to upload the file and we will get back to you on how we can help.
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